The Digital Journey
From the moment of booking to departure, de Gulden Poorte offers innovative contactless hospitality services designed to smartly anticipate your needs, reduce its environmental footprint and ensure a seamless, sustainable and effortless experience. We will guide you along every step of your journey.
Mobile Check-In
48-HOURS PRIOR TO ARRIVAL
48-hours prior to arrival, we will send you an email and an SMS message on your mobile device allowing you to check-in. A reminder to check-in will also be sent at 9:00 on the day of arrival. Alternatively, you may register at our check-in kiosk in the lobby.
Digital Keys
AVAILABLE AT CHECK-IN TIME
Your digital keys will be issued to you via email at the check-in time on the day of your arrival. Once received, you may go directly to your room. Please click below to request and early check-in or any other questions with your digital keys.
Automated Payment
ONE WEEK PRIOR TO ARRIVAL
Access guest services at anytime and anywhere from your mobile device. Order breakfast, access our digital concierge, setup parking, and contact our reception desk from your mobile device.
Remote Reception Services
MONDAY – FRIDAY: 09:00 – 17:00
Contact our reception desk Monday through Friday for assistance with your booking, and all other queries.
24/7 Virtual Concierge
Mobile Accessible Anytime
Dedicated virtual concierge is always at your service, ready to assist with personalized recommendations and arrangements, all through a simple tap on your device.
Guest Services Portal
Available Upon Arrival
From your mobile device, you may access our guest services portal offering push-button services, information and digital keys to access your suite.
Streaming Media
48-HOURS PRIOR TO ARRIVAL
Access guest services at anytime and anywhere from your mobile device. Order breakfast, access our digital concierge, setup parking, and contact our reception desk from your mobile device.
Automated Check-Out
AT CHECK-OUT TIME
Just leave when you’re ready. before the check-out time. A bill will be emailed to you upon departure. Contact us via the Guest Services Portal on your mobile device with any billing queries.