Privacy Policy

Privacy Policy

Privacy Policy for De Gulden Poorte

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Effective Date: August 19, 2024

Welcome to De Gulden Poorte! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://deguldenpoorte.com or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

a. Personal Information:

We may collect personal information that you voluntarily provide to us when you make a reservation, sign up for our newsletter, or contact us through our website. This information may include:

• Name

• Passport number or identification number

• Email address

• Phone number

• Postal address

• Payment information

• Guest preferences

b. Non-Personal Information:

We may also collect non-personal information automatically when you visit our website. This information may include:

• Browser type

• IP address

• Pages viewed on our site

• Time and date of your visit

• Referral source (how you reached our site)

2. How We Use Your Information

We may use the information we collect in the following ways:

To process reservations and payments: We use your personal information to confirm and manage your reservations, process payments, and communicate with you about your stay.

To improve our services: We analyze non-personal information to understand how our website is used and to improve our services.

To communicate with you: We may use your contact information to send you updates, promotional offers, and other communications related to our services. You can opt out of receiving marketing communications at any time.

To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing services to our guests.

Legal authorities: We may disclose your information if required by law or in response to valid legal processes, such as a court order or subpoena.

Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences, track site usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

Objection: You can object to the processing of your personal information for marketing purposes or based on our legitimate interests.

Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@deguldenpoorte.com.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

De Gulden Poorte

Email: info@deguldenpoorte.com

Address: [
Lange Nieuwstraat 44 (2000) in Antwerp, Belgium ]

Phone: [+31 062 787 8043]

By using our website and services, you agree to the terms of this Privacy Policy.